Chrysler Pacifica Transmission Recall: What You Need to Know

Affected Vehicles

Chrysler has issued a recall for certain 2019 Jeep Cherokee and 2018 Chrysler Pacifica non-hybrid vehicles due to a potential issue with the transmission. A total of five vehicles have been identified as affected.

Potential Issue

A component in the transmission may not have been welded properly, potentially causing the transmission to fail. If the weld fails, the vehicle will stop moving, significantly increasing the risk of a crash.

Recall Details

Chrysler will notify owners of the affected vehicles by mail. Dealers will replace the transmission free of charge. The recall is expected to begin in September 2018.

Contact Information

If you own an affected vehicle, you can contact Chrysler customer service at 1-800-853-1403 or visit your local Chrysler dealer for more information.

Additional Information

Owners can check for open recalls by entering their vehicle’s VIN at Mopar’s website. Asbury Automotive Group dealerships offer free diagnosis and repair of this recall. Appointments can be scheduled online or by phone.

Consequences of Ignoring the Recall

If you ignore the recall and continue to drive an affected vehicle, you put yourself and others at risk of a serious accident. If the transmission fails while you are driving, you could lose control of the vehicle and crash.

What to Do If You’re Affected

If you receive a recall notice from Chrysler, schedule an appointment with your local dealer as soon as possible to have the transmission replaced. This service is free of charge.

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Other Chrysler Pacifica Recalls

In addition to the transmission recall, Chrysler has also issued several other recalls for the Pacifica in recent years. These recalls include:

  • A recall for 2017-2018 Pacifica models due to a potential issue with the fuel pump
  • A recall for 2017-2019 Pacifica models due to a potential issue with the rearview camera
  • A recall for 2017-2021 Pacifica models due to a potential issue with the windshield wipers

If you own a Chrysler Pacifica, it’s important to be aware of the potential recalls that have been issued. By taking the time to check for recalls and have your vehicle repaired as necessary, you can help keep yourself and your loved ones safe on the road.

Frequently Asked Questions Regarding Chrysler Pacifica Transmission Recall

What is the issue with the Chrysler Pacifica transmission?

A component in the transmission may not have been welded properly, potentially causing the transmission to fail.

What are the consequences if the transmission weld fails?

If the transmission weld fails, the vehicle will stop moving, significantly increasing the risk of a crash.

Which Chrysler Pacifica vehicles are affected by the recall?

The recall affects 2018 Chrysler Pacifica non-hybrid vehicles.

What is Chrysler doing to address the issue?

Chrysler will notify owners of the affected vehicles and dealers will replace the transmission free of charge.

When will the recall begin?

The recall is expected to begin in September 2018.

How can I check if my vehicle is affected by the recall?

Owners can check for open recalls by entering their vehicle’s VIN here: [Link to VIN Checker]

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chrysler-pacifica-transmission-recall

Characteristic/Advice/Key Point Relevance
Number of affected vehicles: 67,118 Scale of recall
Affected vehicle years: 2017-2023 Longevity of issue
Defect: Transmission wiring connector defect Cause of issue
Consequence: Engine shutdown without warning Severity of issue
Recall start date: March 8th Timeline for action
Repair action: Software update for power inverter module and instrument panel cluster Resolution for issue
Chrysler contact number: 1-800-853-1403 Point of contact for inquiries
Chrysler recall number: 03A Identification of specific recall
NHTSA contact number: 1-888-327-4236 Alternative point of contact for assistance
Estimated defect rate: 100% High likelihood of issue occurring
Possible cause of engine shutdown: Short circuit Explanation of technical issue
Issue identified through: Internal analysis and customer reports Origin of knowledge about issue
Repairs conducted free of charge Financial implication for owners