Affected Vehicles
Chrysler has issued a recall for certain 2019 Jeep Cherokee and 2018 Chrysler Pacifica non-hybrid vehicles due to a potential issue with the transmission. A total of five vehicles have been identified as affected.
Potential Issue
A component in the transmission may not have been welded properly, potentially causing the transmission to fail. If the weld fails, the vehicle will stop moving, significantly increasing the risk of a crash.
Recall Details
Chrysler will notify owners of the affected vehicles by mail. Dealers will replace the transmission free of charge. The recall is expected to begin in September 2018.
Contact Information
If you own an affected vehicle, you can contact Chrysler customer service at 1-800-853-1403 or visit your local Chrysler dealer for more information.
Additional Information
Owners can check for open recalls by entering their vehicle’s VIN at Mopar’s website. Asbury Automotive Group dealerships offer free diagnosis and repair of this recall. Appointments can be scheduled online or by phone.
Consequences of Ignoring the Recall
If you ignore the recall and continue to drive an affected vehicle, you put yourself and others at risk of a serious accident. If the transmission fails while you are driving, you could lose control of the vehicle and crash.
What to Do If You’re Affected
If you receive a recall notice from Chrysler, schedule an appointment with your local dealer as soon as possible to have the transmission replaced. This service is free of charge.
Other Chrysler Pacifica Recalls
In addition to the transmission recall, Chrysler has also issued several other recalls for the Pacifica in recent years. These recalls include:
- A recall for 2017-2018 Pacifica models due to a potential issue with the fuel pump
- A recall for 2017-2019 Pacifica models due to a potential issue with the rearview camera
- A recall for 2017-2021 Pacifica models due to a potential issue with the windshield wipers
If you own a Chrysler Pacifica, it’s important to be aware of the potential recalls that have been issued. By taking the time to check for recalls and have your vehicle repaired as necessary, you can help keep yourself and your loved ones safe on the road.
Frequently Asked Questions Regarding Chrysler Pacifica Transmission Recall
What is the issue with the Chrysler Pacifica transmission?
A component in the transmission may not have been welded properly, potentially causing the transmission to fail.
What are the consequences if the transmission weld fails?
If the transmission weld fails, the vehicle will stop moving, significantly increasing the risk of a crash.
Which Chrysler Pacifica vehicles are affected by the recall?
The recall affects 2018 Chrysler Pacifica non-hybrid vehicles.
What is Chrysler doing to address the issue?
Chrysler will notify owners of the affected vehicles and dealers will replace the transmission free of charge.
When will the recall begin?
The recall is expected to begin in September 2018.
How can I check if my vehicle is affected by the recall?
Owners can check for open recalls by entering their vehicle’s VIN here: [Link to VIN Checker]

Characteristic/Advice/Key Point | Relevance |
---|---|
Number of affected vehicles: 67,118 | Scale of recall |
Affected vehicle years: 2017-2023 | Longevity of issue |
Defect: Transmission wiring connector defect | Cause of issue |
Consequence: Engine shutdown without warning | Severity of issue |
Recall start date: March 8th | Timeline for action |
Repair action: Software update for power inverter module and instrument panel cluster | Resolution for issue |
Chrysler contact number: 1-800-853-1403 | Point of contact for inquiries |
Chrysler recall number: 03A | Identification of specific recall |
NHTSA contact number: 1-888-327-4236 | Alternative point of contact for assistance |
Estimated defect rate: 100% | High likelihood of issue occurring |
Possible cause of engine shutdown: Short circuit | Explanation of technical issue |
Issue identified through: Internal analysis and customer reports | Origin of knowledge about issue |
Repairs conducted free of charge | Financial implication for owners |