{"id":1609,"date":"2024-06-04T20:46:59","date_gmt":"2024-06-04T20:46:59","guid":{"rendered":"https:\/\/pluschargo.com\/?p=1609"},"modified":"2024-06-04T20:46:59","modified_gmt":"2024-06-04T20:46:59","slug":"2018-jeep-grand-cherokee-radio-recall","status":"publish","type":"post","link":"https:\/\/motor.elfotograma.com\/en\/2018-jeep-grand-cherokee-radio-recall\/","title":{"rendered":"2018 Jeep Grand Cherokee Radio Recall: Troubleshooting and Fixes"},"content":{"rendered":"<div class=\"responsive-two-columns\">\n<div>\n<p><strong>What&#8217;s the Problem?<\/strong><\/p>\n<p>Owners of 2018 Jeep Grand Cherokees have reported experiencing various radio issues, including:<\/p>\n<ul>\n<li>Adjusting temperature settings instead of fan speed<\/li>\n<li>Missing reset options in the hidden menu<\/li>\n<li>Intermittent disconnections from Android Auto and Apple CarPlay<\/li>\n<li>Unexpected freezing or rebooting of the radio<\/li>\n<li>Unresponsive touchscreens<\/li>\n<li>Malfunctioning steering wheel controls<\/li>\n<li>Inability to recognize voice commands<\/li>\n<li>Inaccurate navigation directions<\/li>\n<\/ul>\n<p><strong>FCA&#8217;s Response<\/strong><\/p>\n<p>FCA\/Stellantis has acknowledged these issues and released a software update to address them. The update is available through dealerships and can be installed in approximately 15 minutes.<\/p>\n<p><strong>How to Reset Your Radio<\/strong><\/p>\n<p>In addition to the software update, FCA recommends resetting the radio to default settings. This will clear all personal data, so be sure to back up any important information before proceeding.<\/p>\n<p><strong>Steps:<\/strong><\/p>\n<ol>\n<li>Turn the ignition switch to the &#8220;ON&#8221; position.<\/li>\n<li>Press and hold the &#8220;Power&#8221; button for 15 seconds.<\/li>\n<li>Release the button.<\/li>\n<li>The radio will reboot and display the default settings.<\/li>\n<\/ol>\n<p><strong>Additional Tips<\/strong><\/p>\n<ul>\n<li><strong>Settings changes can only be made when the vehicle is in Run mode.<\/strong><\/li>\n<li><strong>Different software versions may behave differently.<\/strong><\/li>\n<li><strong>If you continue to experience radio issues after the software update and reset, contact your dealership for further assistance.<\/strong><\/li>\n<\/ul>\n<p><strong>Other Common Radio Issues and Fixes<\/strong><\/p>\n<ul>\n<li><strong>Climate control system not functioning correctly:<\/strong> Check the HVAC fuses and relay.<\/li>\n<li><strong>Rear entertainment system experiencing issues:<\/strong> Reset the system by pressing and holding the power button for 10 seconds.<\/li>\n<li><strong>Hands-free calling system not working properly:<\/strong> Check the microphone and ensure it&#8217;s not obstructed.<\/li>\n<li><strong>Bluetooth connection intermittent:<\/strong> Delete the device from the radio and re-pair it.<\/li>\n<li><strong>SiriusXM satellite radio not working properly:<\/strong> Contact SiriusXM customer support for assistance.<\/li>\n<\/ul>\n<h2>2018 Jeep Grand Cherokee Radio Recall FAQs<\/h2>\n<h3>What are the common radio issues affecting 2018 Jeep Grand Cherokees?<\/h3>\n<ul>\n<li>Pressing temperature buttons adjusts temperature instead of fan speed.<\/li>\n<li>Reset options missing from hidden menu.<\/li>\n<li>Android Auto\/Apple CarPlay may disconnect.<\/li>\n<li>Radio freezing or rebooting unexpectedly.<\/li>\n<li>Touchscreen unresponsiveness.<\/li>\n<li>Steering wheel controls malfunctioning.<\/li>\n<li>Uconnect system not recognizing voice commands.<\/li>\n<li>Navigation system providing inaccurate directions.<\/li>\n<li>Climate control system malfunctioning.<\/li>\n<li>Various other radio issues.<\/li>\n<\/ul>\n<h3>How do I reset the radio settings?<\/h3>\n<ul>\n<li>Go to the default settings menu.<\/li>\n<li>Choose the &#8220;Reset&#8221; option.<\/li>\n<li>Note that resetting clears all personal data.<\/li>\n<\/ul>\n<h3>Why are there different software versions for the radio?<\/h3>\n<ul>\n<li>FCA\/Stellantis makes frequent software changes, which can affect radio behavior.<\/li>\n<\/ul>\n<h3>What other issues are related to the radio recall?<\/h3>\n<ul>\n<li>Transmission issues (bumps\/jerks while shifting).<\/li>\n<li>Electrical issues (PDC replacement).<\/li>\n<li>Sunroof problems (rattling).<\/li>\n<\/ul>\n<\/div>\n<div>\n<img decoding=\"async\" onerror=\"this.src='https:\/\/motor.elfotograma.com\/en\/wp-content\/uploads\/.\/chatgpt-image-15-abr-2025-11-09-16-p-m.webp'\" src=\"https:\/\/motor.elfotograma.com\/en\/wp-content\/uploads\/IMG\/2018-jeep-grand-cherokee-radio-recall.jpg\" alt=\"2018-jeep-grand-cherokee-radio-recall\" \/><\/p>\n<table>\n<thead>\n<tr>\n<th><strong>Characteristic\/Advice\/Key Point<\/strong><\/th>\n<th><strong>Description<\/strong><\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td><strong>Radio Issues<\/strong><\/td>\n<td>Some 2018 Jeep Grand Cherokees experience radio issues, such as temperature buttons adjusting temperature instead of fan speed and the reset options no longer being found in the hidden menu.<\/td>\n<\/tr>\n<tr>\n<td><strong>Software Changes<\/strong><\/td>\n<td>FCA\/Stellantis is known for making software changes, which can result in different software versions behaving differently.<\/td>\n<\/tr>\n<tr>\n<td><strong>Resetting Settings<\/strong><\/td>\n<td>Resetting the settings to default also clears all personal data, so it is important to back up any important data before resetting.<\/td>\n<\/tr>\n<tr>\n<td><strong>Settings Changes<\/strong><\/td>\n<td>Settings changes can only be made when the vehicle is in Run mode.<\/td>\n<\/tr>\n<tr>\n<td><strong>Android Auto and Apple CarPlay<\/strong><\/td>\n<td>Android Auto and Apple CarPlay may disconnect intermittently.<\/td>\n<\/tr>\n<tr>\n<td><strong>Radio Freeze\/Reboot<\/strong><\/td>\n<td>The radio may freeze or reboot unexpectedly.<\/td>\n<\/tr>\n<tr>\n<td><strong>Touchscreen Unresponsiveness<\/strong><\/td>\n<td>The touchscreen may become unresponsive.<\/td>\n<\/tr>\n<tr>\n<td><strong>Steering Wheel Controls<\/strong><\/td>\n<td>The steering wheel controls may not work properly.<\/td>\n<\/tr>\n<tr>\n<td><strong>Uconnect Voice Commands<\/strong><\/td>\n<td>The Uconnect system may not recognize voice commands.<\/td>\n<\/tr>\n<tr>\n<td><strong>Navigation Inaccuracy<\/strong><\/td>\n<td>The navigation system may provide inaccurate directions.<\/td>\n<\/tr>\n<tr>\n<td><strong>Climate Control Issues<\/strong><\/td>\n<td>The climate control system may not function correctly.<\/td>\n<\/tr>\n<tr>\n<td><strong>Rear Entertainment Issues<\/strong><\/td>\n<td>The rear entertainment system may experience issues.<\/td>\n<\/tr>\n<tr>\n<td><strong>Hands-Free Calling Issues<\/strong><\/td>\n<td>The hands-free calling system may not work properly.<\/td>\n<\/tr>\n<tr>\n<td><strong>Bluetooth Intermittency<\/strong><\/td>\n<td>The Bluetooth connection may be intermittent.<\/td>\n<\/tr>\n<tr>\n<td><strong>SiriusXM Issues<\/strong><\/td>\n<td>The SiriusXM satellite radio may not work properly.<\/td>\n<\/tr>\n<tr>\n<td><strong>Other Radio Issues<\/strong><\/td>\n<td>Owners may experience other various radio issues.<\/td>\n<\/tr>\n<tr>\n<td><strong>Transmission Shift Enhancements<\/strong><\/td>\n<td>Reprogramming the Transmission Control Module (TCM) may resolve issues with a &#8220;bump&#8221; or &#8220;jerk&#8221; during a park to drive or drive to park shift.<\/td>\n<\/tr>\n<tr>\n<td><strong>Power Distribution Center<\/strong><\/td>\n<td>Contact the STAR Center before replacing the Power Distribution Center (PDC) for diagnostic assistance and preauthorization.<\/td>\n<\/tr>\n<tr>\n<td><strong>Radio Software Updates<\/strong><\/td>\n<td>Radio software level updates may resolve issues with radio display screen flickering and the clock losing 6 seconds per day (JL with 5-inch cluster).<\/td>\n<\/tr>\n<tr>\n<td><strong>Front Hub Noise<\/strong><\/td>\n<td>Installing a friction disc kit on both front hub bearings and rotors may resolve a clicking noise heard during low-speed sharp turns.<\/td>\n<\/tr>\n<tr>\n<td><strong>Battery Drain Concern<\/strong><\/td>\n<td>Inspecting and replacing the sunroof fasteners may resolve a rattle coming from the sunroof.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>What&#8217;s the Problem? Owners of 2018 Jeep Grand Cherokees have reported experiencing various radio issues, including: Adjusting temperature settings instead of fan speed Missing reset options i","protected":false},"author":1,"featured_media":712,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7],"tags":[],"class_list":["post-1609","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-articulos"],"_links":{"self":[{"href":"https:\/\/motor.elfotograma.com\/en\/wp-json\/wp\/v2\/posts\/1609","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/motor.elfotograma.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/motor.elfotograma.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/motor.elfotograma.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/motor.elfotograma.com\/en\/wp-json\/wp\/v2\/comments?post=1609"}],"version-history":[{"count":1,"href":"https:\/\/motor.elfotograma.com\/en\/wp-json\/wp\/v2\/posts\/1609\/revisions"}],"predecessor-version":[{"id":2625,"href":"https:\/\/motor.elfotograma.com\/en\/wp-json\/wp\/v2\/posts\/1609\/revisions\/2625"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/motor.elfotograma.com\/en\/wp-json\/wp\/v2\/media\/712"}],"wp:attachment":[{"href":"https:\/\/motor.elfotograma.com\/en\/wp-json\/wp\/v2\/media?parent=1609"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/motor.elfotograma.com\/en\/wp-json\/wp\/v2\/categories?post=1609"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/motor.elfotograma.com\/en\/wp-json\/wp\/v2\/tags?post=1609"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}